Ann's Home Near Alton Towers

Awesome property, I will stay again Positive: . Negative: .

Positive: Perfect location for Alton towers. 8 adults but plenty of room for us all. All the beds were very comfortable even the sofa bed. Clean thoughout and active hosts with clear instructions on how to get in. Negative: We were asked to clean our dishes which was no problem however there were no sponges or dishcloths provided to do so. We had to go to the shop across the road to buy ourselves so would of been nice to have had cleaning stuff for us to use. The mugs were all chipped and dishes grubby from the users before which is not surprising as there were no washing up equipment.

Peaceful and relaxing Positive: The beds were comfy and plenty of space in a quiet area.

Positive: Decent house, sufficient cutlery, however partially not clean

The property was dirty, smelly, lacked privacy, and left our clothes reeking from foul odour Positive: adequate parking Negative: Our stay at this property was extremely disappointing. Privacy was non-existent due to the lack of closing blinds or curtains. The kitchen was filthy, with the oven in particular being absolutely vile and clearly not cleaned in a very long time. The carpet in the main lounge was a major let-down and almost certainly the source of the strong, unpleasant smell that permeated the property. The odour was so potent that I had to air out my clothes before I could get dressed. Overall, the property felt unhygienic, poorly maintained, and completely unacceptable for paying guests.